Services & Insurance

Online Therapy Services in NYC, Matched to What You Need

Finding the right therapist involves more than choosing someone with an opening. We consider what you are looking for support with, your preferences, insurance coverage, scheduling needs, and each therapist's specialization to help identify a therapist who may be a good fit. All sessions are virtual, anywhere in New York State.

Book a Free 15-Minute Consult See How It Works
Aerial view of Central Park and the Manhattan skyline on a clear day

What We Help With

Each psychotherapist on our team has areas they know deeply. You are matched with someone who works with what you are facing, and the free consult is there so you can check the fit before you commit.

AnxietyEase the constant overthinking and feel steadier day to day. BurnoutMove from running on empty to recovering, at work and at home. DatingDate without abandoning yourself, and focus on what is within your control. Relationship AnxietyMake sense of the worry and feel more secure with the people you love. TraumaWork through what still weighs on you, at your pace and without judgment. Men's Mental HealthPractical, to-the-point support. Strength and support can go together. Women's Mental HealthSupport through the stages and pressures that shape women's lives. DepressionFind energy and interest again, one manageable step at a time. Life TransitionsFind your footing when work, home or relationships change. Meet Our TherapistsSee who is on the team and what each therapist focuses on.
  • Matched with a therapist who specializes in what you need
  • A free 15-minute consult to check the fit first
  • Virtual sessions from anywhere in New York State
  • In-network with Aetna and Northwell Direct

How Our Services Work

Three steps, from a first conversation to regular sessions. What you pay depends on your insurance and benefits, and we talk it through with you before you begin.

Step 1 · 15 minutes · Free

Therapy Consultation

A complimentary call to hear what you are looking for and answer your questions. The fit between therapist and client matters more than anything else, so this comes first.

Step 2 · 60 minutes

Intake Psychotherapy Session

Your first visit. Your therapist learns about you and your background, assesses what you need, and you set initial goals to work toward together.

Step 3 · 45 minutes

Individual Psychotherapy Session

Regular sessions for established clients. How long therapy lasts varies with your needs, and you can talk it through at intake and along the way.

Therapy That Takes Insurance: Our In-Network Plans

How much therapy is with insurance depends on your plan. We are in-network with two, and with either one you are only responsible for your therapy copay.

Aetna

In-network psychotherapy for Aetna members across New York State.

How Aetna coverage works with us

Northwell Direct

In-network psychotherapy for Northwell employees and their families.

How Northwell Direct coverage works with us

Seeing an Out-of-Network Therapist

Not being in-network with your plan does not mean you cannot work with us. If you have another insurance, such as Blue Cross Blue Shield or UnitedHealthcare, and your plan includes out-of-network benefits, you can pay for sessions up front and submit a claim for reimbursement. Here is how a superbill for therapy works:

1

Check Your Out-of-Network Benefits

Call the number on your insurance card and ask about outpatient mental health: your deductible, the share they reimburse, and how to submit a claim.

2

Start Therapy

You pay for each session at the time it happens, at your therapist's rate.

3

Get Your Monthly Superbill

Each month we send an itemized receipt with everything your insurance company needs.

4

Submit It for Reimbursement

You send the superbill to your insurer, and they reimburse you directly based on your plan.

What you get back depends on your plan, so it is worth making that call before your first session.

Low-Fee and Sliding Scale Therapy in NYC

If cost is a concern, there are two ways we can help. Claire Li, our psychotherapy intern, offers low-fee sessions for $30-50, depending on financial need, in English or Mandarin. We also keep a limited number of sliding scale spots with our other therapists, so please bring it up during your consultation call.

Meet Claire
Claire Li, psychotherapy intern at Rachel Parodneck & Associates Psychotherapy

Claire Li

Psychotherapy Intern · MSW, Columbia University

Low-fee sessions with Claire:

  • $30-50 per session, depending on financial need
  • Closely supervised by our founder, Rachel Parodneck, LCSW, CGP
  • Clinical supervision every week
  • Virtual sessions across New York State
  • Sessions available in English and Mandarin

Not Sure What Your Plan Covers?

Start with a free 15-minute consult. We will talk through your options before you commit to anything.

Book a Free 15-Minute Consult Find Your Match in 4 Questions

Services, Rates and Insurance FAQs

Is therapy covered by insurance?
Often, yes. We are in-network with Aetna and Northwell Direct, so with either plan you are only responsible for your copay. With any other plan that includes out-of-network benefits, you pay for sessions up front and we provide a monthly superbill you can submit to your insurance company for reimbursement.
What is a superbill for therapy, and how does it work?
A superbill is an itemized receipt for the sessions you have paid for, with the details your insurance company needs to process an out-of-network claim. We send one each month. You submit it to your insurer, and any reimbursement is paid to you directly, based on your plan's out-of-network benefits.
How much does therapy cost without insurance?
At our practice, 45-minute sessions are $200-275 and 60-minute sessions are $225-300, depending on the therapist's experience. The 15-minute consultation is free. If you have Aetna or Northwell Direct, you only pay your plan's copay.
Do you offer low-fee or sliding scale therapy?
Yes. Claire Li, our psychotherapy intern, offers low-fee sessions for $30-50, depending on financial need. She is closely supervised by our founder, Rachel Parodneck, LCSW, CGP, with clinical supervision every week. We also keep a limited number of sliding scale spots with our other therapists. If cost is a concern, bring it up during your consultation call and we will talk through what is available.
How long are therapy sessions?
The first visit is a 60-minute intake session. After that, regular individual sessions are 45 minutes. How long you stay in therapy depends on your goals, and your therapist will check in with you about it along the way.
How do I pay for sessions?
A credit card is required on file at the time of service, and we keep your card securely on file. If you are using Aetna or Northwell Direct, you only pay your plan's copay.
How do I get started?
Reach out through our contact form, call or text 929.500.2113, or email info@rachelparodneck.com. Tell us a little about what you are looking for, and our practice operations manager will be in touch within 48 hours to match you with a therapist. Your free 15-minute consult happens once you are matched.
Do you offer therapy in person or online?
All sessions are online: HIPAA-compliant video sessions from anywhere in New York State. Sessions cannot take place in a public setting or in a moving vehicle. If that happens, your therapist will need to end the session and the full session fee applies, because insurance requires sessions to meet privacy and safety standards to be billable.
What happens during the first session?
The first session is a 60-minute intake. Your therapist will complete a full biopsychosocial assessment, asking about your background, life experiences and current concerns, including topics that may not come up right away but help build a complete picture. Together you will begin to set goals and decide what direction feels most helpful. It is also your chance to ask questions and get a sense of whether the therapist feels like the right fit.
What approaches do your therapists use?
Our therapists are trained in a range of evidence-based approaches, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), psychodynamic therapy, somatic therapy, mindfulness-based therapy, trauma-focused therapy, humanistic and interpersonal approaches, Motivational Interviewing, and the Gottman Method for couples. Your therapist will work with you on an approach that fits your goals.
What is your cancellation policy?
We ask for 48 hours' notice to cancel or reschedule. Late cancellations are charged a $150 fee. We hold a 15-minute grace period on video calls before a session counts as a no-show. Insurance does not cover cancellation or no-show fees.

Start With a Free Consultation

No forms and no commitment. Just a conversation about what you need.

  1. 1Book a free consult
  2. 2Get matched with the right therapist
  3. 3Begin virtually, at your pace
Book a Free 15-Minute Consultation